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Stress-Free Shopping Online

We recognise that shopping online can be a worry for some customers. Here at Minimis we take customer security very seriously. Working alongside secure shopping checkout pathway Sagepay, to insure that all of our customers card payments are secure at all times.

Returns

Items can be returned up to 14 days after receiving your item/s.
Refunds will be credited back to the same card in which the original payment was made. Please allow 10-14 days for refunds to appear on your statement.
In order to get a full refund, it is important that we receive the returned product/s in complete, unworn, unwashed condition, with all the original product packaging and labels intact.
Please complete the returns form using the key to fill in the reason code.
Please keep proof of postage,
All item/s will be inspected upon return.

Exchanges

Items can be exchanged up to 14 days after receiving your item/s.
Please note that items can only be exchanged for the same garment in a different size or colour.
Any credits or debits owed will be refunded or charged to the same card in which the original purchase was made.
Please be aware that a delivery charge will be added to your new order.
Please complete the returns form and use the key to fill in the reason code.
Please add the size and colour of the item you wish to exchange for.
Keep proof of postage.